
Rodgers W-5000
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CUSTOMER SUPPORT
The Customer Service Department of Rodgers Instruments LLC is available to answer any of your questions.
Before you call, however, please try the following steps:
• Check your documentation
• Contact your local Rodgers dealer
• Call the Rodgers Field Service Department
If you are unable to resolve your problem, please feel free to call the Customer Service Department between
the hours of 7:00 AM and 5:00 PM Pacific Time, Monday through Friday (excluding holidays). Weekend
support hours are 5:00 to 9:00 PM Friday, 7:00 AM to 5:00 PM Saturday, 7:00 AM to 12:00 PM Sundays.
Call (503) 648-4181 of fax (503) 681-6530. Before you call, please have the following information in front
of you:
• Model number
• Serial number
• Date of installation
• A description of the problem and steps taken to correct it
RODGERS INSTRUMENTS LLC
1300 N.E. 25th Avenue
Hillsboro, OR 97124
Telephone: (503) 648-4181
CONVENTIONS USED IN THIS MANUAL
• Panel buttons are indicated within square brackets. For example; Press the [UTILITY] button in the
FUNCTIONS section, and then the [+] button in the EDIT section.
• Whenever a panel button is pressed, the LCD will instantly display relevant information; a Program
Number and name, a parameter name and setting value and so on. Generally, to navigate through the
options and to set parameter values you will:
Ê Press the relevant panel button.
Ë Use the [NEXT] and [PREVIOUS] buttons in the EDIT section to select the desired
parameter.
Ì Use the [+] and [-] buttons in the EDIT section to set a numeric value (e.g. 0—127) or select
an option (e.g. High, Low or Off). (Using the [++] and [--] buttons allow you to change
numeric values in large jumps.)
• Due to space limitations, many parameter, Tone and function names are abbreviated. For example, ‘chorus’
is abbreviated as ‘Cho’. Where necessary, the abbreviations will be explained.
• Where possible, actual LCD screens will be used in explaining the instrument’s functions. Keep in mind,
however, that screens presented by your W-5000 may differ depending on its settings.
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